Track Your Order

After placing your order, you can track its status in the following ways:

For Registered Users

  1. Log in to your account
  2. Go to "My Account" from the top menu
  3. Click on "Orders" to see all your orders
  4. Each order shows its current status (Pending, Processing, Shipped, Delivered)

For Guest Users

If you checked out as a guest, you can track your order using the confirmation link sent to your email. You can also contact us directly via WhatsApp or phone for order updates.

Order Statuses

Status What It Means
Pending Your order has been received and is awaiting processing
Processing We are preparing your order for dispatch
Shipped Your order is on its way to you
Delivered Your order has been delivered successfully
Cancelled The order has been cancelled

Still need help?

Our team is ready to assist you

WhatsApp
0773 777 527
Hotline
sales@mart.lk
Email