While we strive to deliver all orders on time, delays can occasionally occur.
Common Reasons for Delays
- High order volume during peak seasons or promotions
- Weather conditions or natural events
- Remote delivery locations
- Stock replenishment for popular items
- Public holidays
What to Do If Your Order Is Delayed
- Check your order status in your account (if registered)
- Wait for at least the estimated delivery timeframe to pass
- Contact us via WhatsApp or phone with your order number
We will investigate and provide you with an updated delivery estimate.